Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our website and services:

1.1 Personal Information

We may collect personal identification information, including but not limited to:

• Name
• Email address
• Postal address
• Phone number
• Payment information (credit card numbers, billing addresses)
• Delivery instructions

1.2 Non-Personal Information

We may collect non-personal identification information about users whenever they interact with our site, including:

• Browser type and version
• Operating system
• Device information
• IP address
• Referring website
• Pages visited on our website
• Time and date of visits
• Order history and preferences

2. How We Use Your Information

We use the information we collect about you for various purposes, including:

• Processing and fulfilling your orders
• Creating and managing your customer account
• Providing customer support
• Improving our website, products, and services
• Sending promotional communications and newsletters (if you've opted in)
• Analyzing usage patterns and trends
• Protecting against fraudulent or unauthorized transactions
• Complying with legal obligations

2.1 Marketing Communications

If you have opted in to receive marketing communications, we may use your email address or phone number to send you information about our products, services, promotions, and events. You can opt out of these communications at any time by:

• Clicking the "unsubscribe" link in our emails
• Texting "STOP" in response to text messages
• Contacting our customer service team
• Updating your preferences in your account settings

3. Sharing Your Information

We may share your personal information with:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Business Transfers

If Pizzaiolo is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

3.3 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You may request access to your personal data we hold.
• Correction: You may request that we correct inaccurate or incomplete information about you.
• Deletion: You may request that we delete your personal information in certain circumstances.
• Restriction: You may request that we restrict the processing of your information in certain circumstances.
• Data Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: You may object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the contact information provided below.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

7. Cookie Policy

7.1 What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the owners of the site.

7.2 How We Use Cookies

We use cookies for the following purposes:

• Essential cookies: These cookies are necessary for the website to function properly.
• Functionality cookies: These cookies remember choices you make to improve your experience.
• Analytical/performance cookies: These cookies allow us to recognize and count the number of visitors and see how visitors move around our website.
• Targeting cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed.

7.3 Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

8. Third-Party Links

Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of any site you visit.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Pizzaiolo Privacy Team
61 Mitchell Station
New Adrian WN3 6DQ
[email protected]
+44 869 096 1181